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FREQUENTLY ASKED QUESTIONS

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What exactly is LentMail EPS?

LentMail lets you create "disposable" email addresses by creating your own custom addresses easily and quickly, thereby protecting your personal email address. You can then give your disposable email addresses out to people or vendors. The correspondence back from them can then be completely controlled by you. You can turn responses off (without unsubscribing) if you’d like, after getting the promo or coupon you wanted. Later if you want to receive promo emails from that vendor, you can turn them back on. Or you can view them sorted by entity locally in LentMail. And if you want certain responses forwarded to your personal email, you can do that too, but the vendor will never know your personal email address. You’re protected.

Next time you are at The Gap and the sales person says "Give us your email for a discount", you can give them your "thegap@yourname.lentmail.com" address. It will work right away. LentMail will hold that address you invented on-the-fly for 24hrs, send you a reminder, and give you a chance to set it up in your LentMail account if you decide you want the incoming email. Creating an email on-the-fly is easy and fast. The format we use guarantees the address is available to you.

You can then disable it, or re-enable it, any time you want. Want to know or organize what you’ve been receiving from your vendors? We give you the report you need to make decisions on which vendors to keep on or off.

Why call it LentMail?

Your LentMails are "disposable" email addresses you create in our system. You choose what happens to the incoming responses. You can feel comfortable handing out these Lentmail addresses whenever you don’t want to share your "real" email addresses. Privacy and Protection.

Instead of “giving” out a valuable personal email address, we’re enabling you to “lend” one. You can turn it on or off as you wish anytime. Thus the name “LentMail.”

Anywhere you are signing up for something, or getting an electronic receipt, or someone wants your email -- give them a LentMail that you make just for them. Then you can track it, see what gets emailed from there, and WHO is emailing you to that address you gave them.

You can use generic LentMail addresses that you create to give to any third party, but for the most control, create a new LentMail each time you need to hand out an email address. Be specific for the place you are creating the LentMail. For example, "walgreen’s", "chasebank", "amex", and more. This way, they’ll be sorted by vendor, and you can see what they’re doing with your address.

Why should I use LentMail EPS?

A popular use for LentMail is its ability to track WHO is emailing you from WHAT place you gave an email address. Don't like what they are emailing you? Then disable that LentMail. You can always enable it again later if you want.

We encourage you to create a new LentMail for each time you need to hand out an email when you’re concerned about the recipient and what they might do with it. That way LentMail helps you know if a place sold or gave away (or had stolen) your email address. You could create "shopping", but you could also create "macys", "thegap", "saks", "target", and be more specific. This gives your great control.

With LentMail, you decide what you want to do with an incoming email. You can forward it to a real address of yours, or store it locally on our server and check whenever convenient.

And last but not least, customer support! Any questions, problems, you contact us and we will get back to you promptly!

Are there other benefits to using LentMail EPS?

  • Protect your privacy with "disposable" email addresses
  • Reduce junk mail
  • Prevent companies from giving your email to partners
  • Protect your email from hackers
  • Protect your email from identity thieves

Why not just use an alternate gmail, yahoo, or other separate address for free?

We created LentMail EPS to give you control AND privacy. If you use a free account, that account will build up with tons of spam and unwanted emails along with ones you may want, and once again you’ll be sifting thru hundreds of junk just to find a coupon or alert you might want. Same problem.

At LentMail, you can create separate custom email accounts that are SPECIFIC to vendors you want … such as a coffee house, or clothing store … a newspaper … anyone you wish. LentMail EPS will sort those emails and you can turn them off or on at will, whenever you might want a promo or want correspondence from them.

How might I use LentMail EPS?

Example: You‘re in a clothing store and they ask you for an email to send you a special sales offer in September. But you hesitate because you know this identity is going other places. And it’s only May. But you want the specials. No problem. You create nameofstore@yourname.lentmail.com. Then turn it off. No emails come. In August, you just flip it back on. Presto…now you’ll get the specials from the store, and in addition, see where your email was sold to by that vendor. It takes the guesswork out of how your “trusted” vendors are using your new identity. Now you can decide who to leave on and who to turn off. In addition, you can have them come locally just to your LentMail account, or forward them to any other email you want if you’d like to.

That’s control and privacy. Now it’s your choice. When have you what you want, just flip it off till next time.

Why is LentMail EPS special?

No other service lets you create a subdomain like LentMail does, without having to worry that the address is taken. No other service lets you sort them or deflect your marketing emails by vendor. What happens when there are certain vendors you want a one-time coupon from or to register with but then never want to hear from them again after you’ve gotten the deal you want? Simple. With LentMail, you Just turn it off and never hear from that entity again.

And it’s easy. Just a touch of a button.

You’re in control, not them.

Can I send an email from LentMail EPS, or is it just for receiving emails?

LentMail was intentionally built for receiving emails only. We believe in one basic principle: Keep it simple. LentMail was designed to provide you protection and privacy from those who you need to give out an address for some reason, but want to control and monitor their responses back to you, defeat the name selling, or just don’t want to be bothered by them, unless you say so.

We’re not competing with your “real” email system. We’re providing a barrier from the outside world that you control when you need to interact with them, and only if you want to.

What are the main features of LentMail Email Privacy System?

  1. Easily create anonymous, custom email addresses with a touch of a button that you can turn on or off at will, simply and always in your control.
  2. Create an email “on the fly” and “on the spot” at any vendor. Just give it out, and we’ll hold for 24 hrs. until you actually create it in the system.
  3. Decide who you want to receive correspondence from with a button touch, taking advantage of companies’ promos or services without putting up with their constant marketing and remarketing.
  4. Protect your privacy and identity from others.
  5. Eliminate spam and annoying marketing to your personal email address.

How do I see my LentMails?

From our dashboard/homepage, you can view your LentMail addresses, and when you click one, you can then then easily DISABLE or ENABLE it. When they are disabled, no email comes through. Then, sometime later if you need it again, just enable it.

When someone (or some company) sends an email to one of your LentMail addresses, it will post in your LentMail account where you can read it, or you can have it forwarded to your personal email address if you’d like.

As a "new" email that you will receive forwarded "from" us -- it will be from "messages@lentmail.com" and the original email that you were sent from the vendor or whoever will be included.

You can reply to the email and it will reply to the original sender. But you should make sure the "reply" body has what you want in it.

What does LentMail EPS cost?

The great advantage of LentMail EPS, is that instead of paying with your identity and email contacts that another company will sell forever, with us it’s $1.99 a month. That’s it.

And if you sign up for a year, it’s $17.99. Done!

You get a 14-day free trial, and you can quit anytime. No problem. And if you sign up for a year, and want to bail in 6 months, we’ll pro-rate a refund. No hassle.

I'm in! Where do I sign up?

Right here!